Buying your next car

On 3/10/26 After needing a AAA tow, Great job in every way! The Koons Ford FC service department is totally different now. My 2015 is back on the road! Will Smith is a really good advisor. Got the most out of that 11 yo water pump😃. Back again on 5/19/26 for a transmission fluid replacement. Wish they would invite me into the bay to show me or at least take a pic of the old fluid instead of just telling me about it being dirty.

I can’t say enough about the salesman who assisted us: Ahmad Alquza. Ever the professional, Ahmad worked with us start to finish, ensuring we had all the information we needed, never pressuring us, and even providing us lunch during a long wait to get additional information from a manager. Ahmad’s knowledge of the different vehicles was unsurpassed and he patiently stayed with us until we found the car that made sense for our situation. Thank you, Ahmad!

Guy and chris was awesome and very helpful!

I had an excellent experience working with Sophie Admassu at Koons Tysons Toyota. She truly went above and beyond throughout the entire process. I purchased a Toyota Highlander Platinum in 2026, and Sophie made everything smooth, professional, and stress-free from start to finish. She was knowledgeable, patient, honest, and took the time to answer all my questions without any pressure. Her customer service and attention to detail were outstanding. If you are looking for someone who genuinely cares about her customers and provides top-notch service, I highly recommend asking for Sophie. Thank you again for making this such a great car-buying experience!

Most people don’t like the car buying experience, and I am one of them. However, after a couple months of putting off the need to get a new car I finally took the plunge. Koons Toyota was not the first dealership I visited, but thankfully it was the last. JABR Shahbain was very helpful, low pressure and extremely knowledgeable about a variety of cars. I am happy with my new car and thankful for Jabr’s help getting everything taken care of.

Excellent service, highly recommended.